The overall culture is very welcoming to try new things and learn various skills. Both of HR and onboarding team were helpful and willing to help with anything of concern.
What I wish was different
I would love to have learnt more logistical details earlier.
Advice
Ask a lot of questions.
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Business Technology Intern
June - August 2023 • Riverwoods, IL
What I liked
The interview & placement process is extremely organized. This is a company that truly values diversity & company culture, fully immersing you in it. There have been so many opportunities to learn without fault, and there is a wide variety of opportunity for growth within tech positions.
What I wish was different
While not my personal experience, some managers were less available than others, making it harder for some interns to feel they were on the right track to success.
Advice
If you apply for this internship & get an offer, take it. There is a true feeling of wanting success for us as interns, & I'm leaving with lifelong friends.
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Data and Analytics Intern
June - August 2022 • Riverwoods, IL
What I liked
I loved the care Discover put into the program. A lot a thought was put behind this program to make it the best it could be. I loved that I worked with lots of different teams at the headquarters and was able to learn so much in a short time. It was such a great experience!
What I wish was different
I wished the headquarters was full of employees so that I could get the full experience of a busy workplace. But this was no possible due to Covid restrictions, so it was not Discover's fault.
Advice
I would advise others to connect and meet others. Discover has a huge network of people with very different backgrounds. And as a young professional, talking to these people can help mold your career path.
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Account Manager (Financial Services)
June - September 2020 • West Valley City, UT
What I liked
Work from home and the hours
What I wish was different
Advice
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Data Analytics Intern
June - August 2020 • Riverwoods, IL
What I liked
Great environment!
What I wish was different
I wish we could have been in person.
Advice
Take every opportunity that is presented to you.
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Business Technology Intern
June - August 2020 • Riverwoods, IL
What I liked
Great people, great project, very engaging events. Made some great connections as well.
What I wish was different
Some technology issues present, got addressed much later than I would have liked. This was to be expected, given the switch to a virtual environment due to Covid-19.
Advice
Always keep an open mind, and connect with as many people (fellow interns, managers, mentors, etc.) as possible!
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senior account manager
June 2017 - July 2019 • West Valley City, UT
What I liked
It gave me a lot of experience in the customer service role, and it is skills I will continue to use in almost any job. It was a great way to meet a lot of new people, and I gained a lot of knowledge about student loans and finances.
What I wish was different
Advice
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Data Analyst Intern
June - September 2019 • Riverwoods, IL
What I liked
Everyone was willing to collaborate and wanted the interns to succeed.
What I wish was different
I wish we were able to collaborate with other interns on their projects.
Advice
Don’t be afraid to ask a lot of questions.
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Account Manager (Financial Services)
May - September 2018 • Phoenix, AZ
What I liked
Learning about loan processes and how they work.
What I wish was different
I wish the location was closer to me and that they were more opportunities to move through the company faster.
Advice
You are doing a lot of phone time, but the people you work with are all in your similar situation and the people on the phones are very relatable.
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Account Manager (Financial Services)
June - August 2019 • West Valley City, UT
What I liked
I loved how relaxed it was. We ultimately sit behind a computer and answer calls about Discovers Student Loans. The people you work with are so helpful and so fun too! It pays well.
What I wish was different
They have some very strict policies about missing days. You won’t get time off for a vacation unless you ask for it when you apply.
Advice
Definitely know what vacations you want to take before you apply! Let them know in the interview.
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Student Loans
June - August 2019 • Salt Lake City, UT
What I liked
What I enjoyed about Discover is that the company is very friendly to it's employees and offers lots of resources to it's workers! I was able to feel very comfortable in my work environment when it came to being productive.
What I wish was different
I wish there was more communication between supervisor and employee. I felt like there wasn't a consistent checking up on each employee making sure we are doing okay and understanding the work completely. I feel communication is a necessity in the workplace.
Advice
Observe everything around you to utilize your resources so you can be productive and efficient!
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Account Collector
May 2018 • Phoenix, AZ
What I liked
Works with school schedule
Tuition reimbursement
Health, vision, and dental benefits
401K
Paid Time Off
What I wish was different
Different shift times, as working 9-7pm takes up most of my day
Advice
It’s difficult balancing school and work, but it’s taught me how to manage my time efficiently
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Student Loans representative
May - August 2018 • West Valley City, UT
What I liked
I really liked the team that i worked on and being able to have a routine everyday. In addition, I also really enjoyed being able to constantly learn and grow within my department. There was always room to improve and move up.
What I wish was different
While .I enjoyed having a routine, there were times that I wished for more variety in the job. However, I did know the expectations going into the job.
Advice
To anyone entering this position I would tell them to not be afraid to ask questions. The more you know, the better you are at your job, so always take any opportunity to learn and go above and beyond.
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Accounting Intern
July - September 2018 • Riverwoods, IL
What I liked
Discover's culture really stood out to me. Everyone there wanted to see you succeed and was willing to help with any questions.
What I wish was different
I wish I could have spent more time in each group as I rotated through.
Advice
Always be willing to go out of your way to meet people in various departments and expand your network.
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Student Loans Representative
April - August 2018 • West Valley City, UT
What I liked
Great culture and work environment. It provided a great opportunity for introductory exposure to banking and lending practices.
What I wish was different
I wish I could have gotten more experience with other areas of the bank.
Advice
Learn as much as you can about the lending criteria and practices.
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Account Manager (Financial Services)
June - August 2018 • West Valley City, UT
What I liked
It's a very fun work environment! They have lots of different activities in the summer and there are also a ton of opportunities to grow and get promoted from within fairly quickly. Although it is a call center, the company is very people-focused, centered on always doing the right thing, and also communicating to their customers in a refreshing and positive way. The pay was great for a starting position and they also had healthcare and retirement benefits. They also have tuition reimbursement for business students.
What I wish was different
Advice
I really enjoyed my time there and there are lots of opportunities to climb the career ladder.
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Analyst
May - July 2018 • New Castle, DE
What I liked
Though I am not a mathematics major, this was a great opportunity for me to develop my communication and organization skills, as well as learning more about finances and mathematics.
What I wish was different
I wish my temporary assignment had not ended early.
Advice
The training is difficult, but it is worth it. You learn how to communicate with people without having to see them, and you meet some incredible people along the way. Overall this experience will help.
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Marketing Intern
May - August 2018 • Riverwoods, IL
What I liked
The people were amazing! Very supportive and appreciative atmosphere, interns and employees were all treated equally and well.
What I wish was different
More structured intern events.
Advice
Discover is a great place to work at any point in your career!
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Account Manager (Financial Services)
July - August 2018 • West Valley City, UT
What I liked
Discover has a great work environment and are dedicated to providing ways to help me succeed there as an employee.
What I wish was different
Advice
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Corporate Risk Management Intern
May - August 2018 • Riverwoods, IL
What I liked
Huge program, lots of resources, very kind and welcoming people
What I wish was different
Lots of variation of events/experiences between departments, often not enough/not challenging work
Advice
Be outgoing and social with the other interns and within your department---it will really enhance the experience.
