Human Services Program Manager
OPENING DATE: 06/11/21
CLOSING DATE: 06/21/21 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Downtown Minneapolis, Minnesota
DEPARTMENT: Human Services and Public Health
THE POSITION
The Housing Stability Area of Hennepin County's Health and Human Services seeks a Human Services Program Manager who will be overseeing three supervisors and teams of Housing Case Managers and Social Workers with the goal of stabilizing at least 1000 single adults experiencing homelessness per year in permanent housing.
Location and hours:
This position is currently being performed remotely due to COVID-19. Work hours are primarily days, Monday through Friday. No weekend, overnight or holiday shifts are required
About the position type:
This is a full-time, benefit-earning position.
In this position, you will:
- Plan, organize, direct, and evaluate the overall operation of the housing focused case management teams and the Homeless Access team; determine the need for services and program improvements; develop resources and plans to meet such needs; evaluate service/program outcomes.
- Establish standards for quality of work, select staff, and evaluate employee performance.
- Provide assistance to three unit supervisors in resolving employee discipline and other supervisory issues.
- Supervise the preparation of periodic reports and caseload program or service analyses.
- Cooperate and collaborate with other departments and programs, public and private agencies, community groups, and other organizations.
Need to have:
- One of the following:
- Seven years or more of supervisory experience in an area related to the position.
- A bachelor's degree in behavioral/social science, business administration, public administration, public health or a related field and three years or more of supervisory experience in an area related to the position.
- A master's degree or higher in one of the above fields and two years or more of supervisory experience in an area related to the position.
Nice to have:
- Experience:
- Working directly with people experiencing homelessness or other vulnerable populations.
- Establishing and maintaining working relationships and using a collaborative approach to problem solving.
- Managing and directing work and staff, including demonstrated ability to inspire and motivate others to work toward a shared vision and lead staff through transformational and cultural shifts.
- Promoting racial equity and addressing disparities within programs and services.
- Managing large scale operations and programs with oversight from state and federal agencies.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting will remain open until filled and may be used to fill current and future vacancies.
This position is internally classified as a Human Services and Public Health Program Manager.
Click here to view the job classification specification.
This position may have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a drug test and/or background check.