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Personalization Rev Mgmt & Analytics Intern, Spring 2018 – Orlando, FL

We Are…

The Revenue Management and Analytics (RM&A) team supports clients across Walt Disney Parks & Resorts including Resorts, Ticketing, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, forecasting, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.


Day in the Life:
  • Making the Guest experience more personalized on Parks & Resorts websites and call centers
  • Partnering with key functional teams to implement initiatives based on business impact and technical feasibility
  • Analyzing differences between competing alternative tactics
  • Conducting user acceptance tests on new website items and related systems, and troubleshooting issues
  • Integrating relevant information from databases to support analytical models



What You Bring to the Role:
  • Creative problem solving & analytical skills
  • Experience collecting & analyzing data and reporting on the results
  • Excellent oral/written communication skills
  • Proficiency in Microsoft Office
  • Interest in pursuing an analytical career path

Preferred Qualifications

  • Foundational knowledge using Python, SQL or other analytical software such as SAS, and a strong desire to quickly strengthen and apply those skills
  • Experience with advanced Microsoft Excel functions
  • Demonstrated ability to communicate well with both technical and non-technical audiences